I just wanted to thank Corrine and Rick for their exceptional customer service today. This morning when it was 26 degrees out, our furnace quit working. I called Parkey's as soon as I noticed the alert on the thermostat. Corrine said they were totally booked up for the day, but she could send someone out after hours (after 5pm) or tomorrow. I didn't want to go through the night without heat, so I told her tonight sometime would be fine. …Well, not half an hour later, Corrine calls and asked if I was still home and if it would be alright if she sent someone over now to look at the furnace. I was ecstatic! That was so thoughtful of her to get us in like that! Rick came over and took care of the issue. So in about an hour, I had called and got my furnace working again! I was so thankful for the excellent, quick service! In deep appreciation and continuing to earn our business, thank you very much!
- Laura K.